FAQ

Do you have Afterpay?

Yes. Snack now and pay later!

 

How much does shipping cost?

Shipping is a FLAT RATE of $14.99 or FREE for all orders $100 or more

PLEASE NOTE: Insurance coverage up to $500 is optional via checkout for an additional cost.

(Only eligible for orders from $100-$500)

Please read our shipping policy for more information. 

https://fancycandy.com.au/policies/shipping-policy

 

 How long will it take for my parcel to arrive? 

Your order is estimated to arrive within 2-7 business days from the day your parcel has been shipped out. Please allow an extra day or 2 if your parcel is late before contacting us. Due to the high demand in orders and turn around times with our carrier service, delivery estimates may be effected.

Please read our shipping policy for more information.

https://fancycandy.com.au/policies/shipping-policy

 

Do you deliver internationally?

No. We do not operate or provide our products/services outside of Australia.

Please read our shipping policy for more information.

https://fancycandy.com.au/policies/shipping-policy

 

Do you sell wholesale?

No, we are strictly retailers.

 

What if an item is damaged on its way to me?

In the unlikely events of this happening due to the care and measures in place to ensure your parcels are being delivered to you safely, please contact us if you have any concerns about your order and we will do our best to assist further. 

Please read our refund policy for more information.

https://fancycandy.com.au/policies/refund-policy

 

What is your return/refund policy?

We will not refund or accept returns subject to change of mind or incorrect selection. Please choose carefully before purchasing.

Please read our refund policy for more information.

https://fancycandy.com.au/policies/refund-policy

 

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